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Care Share Health Alliance

Care Share Health Alliance

Helping communities coordinate care and other resources for underserved people through collaborative networks and models

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Privacy Policy

Last updated: November 4, 2025

Care Share Health Alliance (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website (https://www.caresharehealth.org), interact with our services, or consent to receive SMS communications from us.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: such as your name, email address, phone number, and mailing address.
  • Account Information: such as your username, password, or other credentials (if applicable).
  • Transaction Information: such as payment details and purchase history (if applicable)
  • Usage Information: such as IP address, browser type, device information, and website activity.
  • SMS Information: such as your consent to receive text messages and your mobile number.

2. How We Collect Information

We collect personal information in the following ways:

  • When you provide it directly through forms, sign-ups, or account registration on our website.
  • When you make a purchase or request a service.
  • When you subscribe to receive SMS or email communications from us.
  • Automatically through cookies or similar tracking technologies when you visit our website.

3. How We Use Your Information

We use your personal information to:

  • Provide and improve our products and services.
  • Process orders and manage your account.
  • Communicate with you about your orders, support requests, or account updates.
  • Send marketing messages (only if you have opted in).
  • Comply with legal obligations and protect against fraud or misuse.

4. How We Share Your Information

We do not sell or share your personal information with third parties or affiliates for marketing purposes.
We may share your information only in the following limited cases:

  • With service providers or vendors who perform services on our behalf (e.g., payment processing or shipping).
  • When required by law, regulation, or legal process.
  • To protect the rights, property, or safety of our business, our users, or others.

5. SMS Policy and Disclosures

If you consent to receive SMS messages from Care Share Health Alliance, you agree to receive text messages from us, including SMS messages for external conversations and conversations between employees.

  • Reply STOP to opt-out.
  • Reply HELP for support.
  • Message & data rates may apply.
  • Messaging frequency may vary.
    Visit https://www.caresharehealth.org/privacy-policy/ to view our full Privacy Policy and Terms and Conditions.

We do not share your SMS consent or phone number with any third parties or affiliates for marketing purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

7. Your Rights and Choices

You may:

  • Request access, correction, or deletion of your personal data.
  • Opt-out of marketing communications at any time.
  • Manage your cookie preferences through your browser settings.

8. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Care Share Health Alliance
Email: info@caresharehealth.org
Address: 1631 Midtown Place 104. Raleigh, North Carolina 27609

Accessibility

This Privacy Policy is easily accessible and available on our Privacy Policy Page for your convenience.

Newsletter

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Community VoicesMaking Change

NEWS

  • RFP: Strategic Planning Services

    Care Share Health Alliance announces a Request for Proposals (RFP) for strategic planning services. Issue Date: March 28, 2025Proposal Due Date: April 17, 2025Budget: $10,000 (May consider budget increase for […]
  • Job Opportunity: Communications Specialist

    We are no longer accepting applications for this position. Position Name: Communications Specialist Reports to: Executive Director Type: Part-Time, Contract Location: Remote (Care Share Health Alliance is North Carolina based […]
  • Equity+ Podcast Ep. 13: Accessing Gender Affirming Care in NC

    Episode 13: Accessing Gender Affirming Care in North Carolina | Listen Here In this episode, we hear from Haven Oxenreider, Data & Software Lead at Pisgah Legal Services, who shares their experiences […]
  • Equity+ Podcast Ep. 12: Medical Debt & What To Do About It

    Episode 12: Medical Debt & What To Do About It | Listen Here In this episode, we hear from Rebecca Cerese, Policy Advocate at the NC Justice Center, who shares important information […]
  • EQUITY+ PODCAST EP. 11: HOST A COMMUNITY MEDICAID ENROLLMENT EVENT!

    Episode 11: Host a Community Medicaid Enrollment Event! | Listen Here In this episode we’ll introduce the newest addition to the Care Share staff, our Medicaid Expansion BIPOC Community Engagement Coordinator, […]
  • Equity+ Podcast Ep. 10: The Power of Community Created Solutions

    Episode 10: The Power of Community Created Solutions | Listen Here In this episode, we talk with Daniella Runyambo, Co-Executive Director, Programs & Community Impact at Refugee Community Partnership about RCP’s community […]
  • CSHA Welcomes New Director of Innovation and Capacity Building, Renee Harvey, MAHEd, CHES

    Care Share Health Alliance is excited to welcome our new Director of Innovation and Capacity Building, Renee Harvey, MAHEd, CHES. Harvey is a native of Washington, North Carolina. She holds […]
  • Job Opportunity: Medicaid Expansion BIPOC Community Engagement Coordinator

    We are no longer accepting applications for this position. Position:        Medicaid Expansion BIPOC Community Engagement Coordinator Reports to:    Director of Communications Type:         […]
  • Equity+ Podcast Ep. 9: What Should You Know About Medicaid Expansion?

    Episode 9: What Should You Know About Medicaid Expansion? | Listen Here In this episode, we talk to Nick Riggs, Director of the NC Navigator Consortium, April Morgan, Outreach & Enrollment […]

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Privacy Policy

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