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April 21, 2017 – The Evolution of the ACA’s Individual Market

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Meeting Notes
Market Dynamics under NC's ACA Exchange
Consumer Assistance Services Provided by Smart NC

NC Get Covered Coalition Meeting – The Evolution of the ACA’s Individual Market and Opportunities for Improvement
April 21, 2017, 10:00 – 11:30 a.m.
Community Care of North Carolina’s Training Room,
2300 Rexwoods Drive, Ste. 100, Raleigh

Desired Outcomes

  • Receive an update on health care policy at the state and federal level.
  • Create a shared understanding of how the ACA has evolved over four years, and learn what factors might improve market dynamics going forward.
  • Learn about the scope of services available to assist consumers with their medical appeals, complaints and external review requests.

Agenda

10:00 a.m.       Welcome and Meeting Overview
Willona Stallings, Director, NC Get Covered
Kellan Moore, Executive Director, Care Share Health Alliance

10:05 a.m.       Health Policy Update
Brendan Riley, Policy Analyst, NC Justice Center

10:25 a.m.       Market Dynamics under North Carolina’s ACA Exchange
Mark Hall, Director of Health Law and Policy Program, Wake Forest University

10:55 a.m.       An Introduction to Consumer Assistance Services Provided by Smart NC
Susan Nestor, Director, Health Insurance Smart NC, NC Department of Insurance

11:25 a.m.       Wrap-Up and Next Steps

11:30 a.m.       Adjourn

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