NC Get Covered

NC Get Covered Coalition Meeting
Friday, July 10, 1:00 – 2:00 p.m.
*Meeting held virtually via Zoom 

AGENDA

1:00 – 1:10        Welcome

1:10 – 1:25        CDO Renewal Process
April Morgan, Outreach and Enrollment Manager, NC Community Health Center Association
Click here to both view and listen to April’s presentation via Dropbox. Please note that you might have to download the file first.

1:25 – 1:35        Q&A

1:35 – 1:55        Partner Updates

1:55 – 2:00       Wrap-up and End Call

NC Get Covered Coalition Meeting
Friday, June 12, 2020, 1:00 – 2:00 p.m.
*Meeting held virtually via Zoom

Meeting Purpose

• Create a shared understanding of Young Invincibles’ advocacy efforts related to COVID-19 and health insurance coverage
• Learn what Young Invincibles is doing to promote Special Enrollment Periods under the ACA, both in North Carolina and across the country
• Discuss what Open Enrollment Period 8 might look like if there is a second wave of COVID-19 or if strict physical distancing guidelines remain

AGENDA

1:00 p.m.    Introductions and Meeting Overview

1:10 p.m.    Advocacy in Response to COVID-19 Pandemic
Erin Hemlin, Health Policy & Advocacy Director, Young Invincibles 

1:45 p.m.    Q&A

1:55 p.m.    Wrap-up and Next Steps

2:00 p.m.    Adjourn

NC Get Covered Coalition Meeting
Friday, May 15, 2020, 2:00 – 3:00 p.m.
*Meeting held virtually via Zoom

Meeting Purpose

• Discuss the latest news related to COVID-19
• Learn what partners are doing to meet consumers’ needs and how we can support each other
• Reconnect and recharge

AGENDA

2:00 p.m.    Meeting Overview

2:10 p.m.    Question #1:  What have you started doing differently, if anything, since our last call? What impact has this change made?

2:25 p.m.    Question #2:  Have consumer questions/needs changed since the beginning of the pandemic? If so, how have they changed and how are you meeting their evolving needs?

2:40 p.m.    Question # 3:  What is the greatest challenge facing your organization right now as you work to connect North Carolinians to health coverage? 

2:55 p.m.    Wrap-up and Next Steps

3:00 p.m.    Adjourn

NC Get Covered Coalition Meeting
Friday, April 24, 2020, 1:00 – 2:00 p.m.
*Meeting held virtually via Zoom 

Meeting Purpose

• Reconnect and recharge
• Create a shared understanding of state and community level impacts of COVID-19
• Learn what partners are doing to meet consumer needs and how we can support each other

AGENDA

1:00 p.m.    Meeting Overview

1:05 p.m.    Question #1:  How has COVID-19 impacted your organization and the communities you serve? What are you hearing and seeing on the ground? What seems to be the most pressing need at this time?

1:15 p.m.    Question #2:  In what ways are you promoting the ACA Special Enrollment Period? Are there resources you can share with other coalition partners?

1:25 p.m.    Question #3:  Please describe the technologies you’re using to provide remote application assistance, your consent procedures when using these technologies, and any extra precautions you’re taking to protect Personally Identifiable Information.

1:35 p.m.    Question #4:  As you think about some of the changes your organization has had to make as a result of the pandemic, is there anything you hope to maintain post-COVID? If so, what is it and why?

1:45 p.m.    Question #5:  Anything else?

1:55 p.m.    Wrap-up and Next Steps

2:00 p.m.    Adjourn

NC Get Covered Coalition Meeting
Friday, January 17, 2020, 10:00 – 11:20 a.m.
North Carolina Healthcare Association
2400 Weston Parkway, Cary, NC 27513

Desired Outcomes

• Shared understanding of Open Enrollment Period 7 (OE7) successes and challenges
• Clarity regarding NC Get Covered’s future direction and focus areas

AGENDA

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.      OE7 Debrief

• Statewide enrollment numbers
• Get Covered Connector
• Organizational updates/reports

11:00 a.m.      NC Get Covered’s Future Direction  

11:15 a.m.      Wrap-up and Next Steps

11:20 a.m.      Food, Fun and Fellowship

NC Get Covered Coalition Meeting
Friday, September 20, 2019, 10:00 – 11:30 a.m.
NC Community Health Center Association
4917 Waters Edge Drive, Ste. 165, Raleigh, NC 27606
Zoom Link:  https://zoom.us/j/926850962
Dial-in Number:  1 929 436 2866
Meeting ID: 926 850 962

Desired Outcomes

• Shared understanding of AmeriHealth Caritas’ role in Medicaid Managed Care as well as key components of the Office of Rural Health’s Community Health Worker Program

 AGENDA

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered

10:05 a.m.     Community Health Worker Program + Q&A
Tish Singletary, Program Coordinator, Community Health Worker Program, NCDHHS Office of Rural Health

10:45 a.m.      Introduction to AmeriHealth Caritas + Q&A
Brenda Radford, Director, Member Engagement, AmeriHealth Caritas North Carolina

11:25 a.m.      Wrap-up and Next Steps

11:30 a.m.      Adjourn

NC Get Covered Coalition Meeting
Friday, August 16, 2019, 10:00 – 11:30 a.m.
NC Community Health Center Association
4917 Waters Edge Drive, Ste. 165, Raleigh, NC 27606

Desired Outcomes

• Shared understanding of the roles that WellCare of North Carolina and Bright Health will play in Medicaid managed care and ACA Marketplace enrollment, respectively.

 AGENDA

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.      Introduction to WellCare of North Carolina + Q&A
Courtney Cantrell, Senior Director of Behavioral Health, WellCare of NC
Sue Lynn Ledford, Director of Population Health Services, WellCare of NC
Mardy Peal, Vice President, Public Affairs, WellCare of NC

10:45 a.m.      Introduction to Bright Health + Q&A
Jeff Bontekoe, Regional Sales Director, Bright Health
Kari Klass, Vice President, National Distribution Individual Markets, Bright Health
Jason McKito, NC Broker Manager, Bright Health

11:25 a.m.      Wrap-up and Next Steps

11:30 a.m.      Adjourn

NC Get Covered Coalition Meeting
Friday, July 19, 2019, 10:00 – 11:30 a.m.
Community Care of North Carolina (Training Room)
2300 Rexwoods Drive, Raleigh, NC 27607

Desired Outcomes

• Shared understanding of the intersection between Medicaid and ACA Marketplace enrollment.
• Information about the U.S. Census 2020 and opportunities to get involved.

AGENDA

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Alice Pollard, Program Manager for Health Care Access, NC Community Health Center Association

10:05 a.m.      The Intersection Between Medicaid and ACA Marketplace Enrollment + Q&A
Sam Murillo, Program Manager, Family and Children’s Medicaid Assistance, Wake County Government

10:45 a.m.      U.S. Census 2020: What You Need to Know + Q&A
Kenneth Wilkins, Partnership Specialist, Atlanta Regional Census Center

11:15 a.m.      Partner Announcements
All

11:25 a.m.      Wrap-up and Next Steps

11:30 a.m.      Adjourn

NC Get Covered Coalition Meeting
Friday, June 21, 2019, 10:00 – 11:30 a.m.
NC Community Health Center Association
4917 Waters Edge Drive, Ste. 165, Raleigh, NC 27606

Desired Outcomes

• Shared understanding of Accountable Care Communities.
• Introduction to the only provider-led entity under Medicaid managed care, Carolina Complete Health.

AGENDA

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.      Getting to Know Carolina Complete Health + Q&A
Julie Ghurtskaia, Vice President of Population Health, Carolina Complete Health

10:35 a.m.      Accountable Care Communities + Q&A
Brieanne Lyda-McDonald, Project Director, NC Institute of Medicine

11:05 a.m.      Partner Announcements
All

11:25 a.m.      Wrap-up and Next Steps

11:30 a.m.      Adjourn

NC Get Covered Coalition Meeting
Friday, May 17, 2019, 10:00 – 11:30 a.m.
Community Care of North Carolina’s Training Room
2300 Rexwoods Drive, Raleigh, NC 27607

Desired Outcome

• Shared understanding of Healthy Blue’s role in Medicaid managed care.

AGENDA

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.      Getting to Know Healthy Blue + Q&A
Angela Boykin, Director of Medicaid and Chief Administrative and Compliance Officer, Blue Cross and Blue Shield of NC/Healthy Blue

10:50 a.m.      Partner Announcements
All

11:20 a.m.      Wrap-up and Next Steps

11:30 a.m.      Adjourn

NC Get Covered Coalition Meeting
Friday, March 15, 2019, 10:00 – 11:20 a.m.
NC Community Health Center Association
4917 Waters Edge Drive #165, Raleigh, NC 27606

Desired Outcome

• Shared understanding of the Enrollment Broker’s role in North Carolina’s Medicaid transformation efforts.

 AGENDA

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.      Getting to Know the NC Enrollment Broker + Q&A
Maritza Nowakowski, Program Director, NC Enrollment Broker
Pamela Champagne, Deputy Director, NC Enrollment Broker
Carter Wade, Outreach Manager, NC Enrollment Broker
Sandy Terrell, Director, Clinical and Operations Section, NC Department of Health and Human Services

11:05 a.m.      Partner Announcements
All

11:15 a.m.      Wrap-up and Next Steps

11:20 a.m.      Adjourn

NC Get Covered Coalition Meeting
Friday, February 15, 2019, 10:00 – 11:30 a.m.
NC Community Health Center Association
4917 Waters Edge Drive #165, Raleigh, NC 27606

Desired Outcomes

• Shared understanding of recent developments related to NC Medicaid Managed Care
• Effective strategies for volunteer capacity building around ACA outreach and enrollment

 Agenda

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance       

10:10 a.m.      NC Medicaid Transformation Update   
Willona Stallings

10:20 a.m.      Effective Strategies for Volunteer Capacity Building + Q&A
Dylan Simosko, Health Justice Program Co-Coordinator, Pisgah Legal Services

11:10 a.m.       Partner Announcements
All

11:25 a.m.      Wrap-up and Next Steps

11:30 a.m.      Adjourn

NC Get Covered Coalition Meeting
Friday, January 18, 2019, 10:00 – 11:30 a.m.
NC Community Health Center Association
4917 Waters Edge Drive #165, Raleigh, NC 27606

Zoom Link: https://zoom.us/j/945186075
Dial by your location:+1 929 436 2866 US  OR  +1 669 900 6833 US (San Jose)
Meeting ID: 945 186 075

Desired Outcomes

• Reflections from Open Enrollment Period 6 (OE6) – proudest moments, greatest challenges, consumer stories, etc.
• Shared understanding of post-OE6 plans and priorities.
• Celebration of North Carolina’s ACA outreach and enrollment success during OE6.

 Agenda

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:10 a.m.      Special Remarks
Maani Stewart, National Training and Consumer Education Manager, Young Invincibles

10:20 a.m.      OE6 Debrief/ Partner Announcements
All

11:10 a.m.       Cake Cutting and Fellowship
All

11:30 a.m.      Adjourn

NC Get Covered Coalition Meeting
Friday, November 16, 2018, 10:00 – 11:30 a.m.
North Carolina Institute of Medicine
630 Davis Drive, Ste. 100, Morrisville, NC 27560

Agenda

10:00 a.m.     Welcome, Meeting Purpose and Introductions

10:05 a.m.      Open Enrollment Period 6 Updates

11:25 a.m.       Wrap-Up & Next Steps

11:30 a.m.      Adjourn

NC Get Covered Coalition Meeting
Friday, September 21, 2018, 10:00 – 11:30 a.m.
North Carolina Institute of Medicine
630 Davis Drive, Ste. 100, Morrisville, NC 27560

Desired Outcomes

• Updates on Navigator funding and CDO application process for plan year 2019.
• Introduction to Centene’s Ambetter – who they are as a company, their OE6 marketing strategies, and a brief overviewof their 2019 Qualified Health Plans.

Agenda

10:00 a.m.      Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.      Getting to Know NC’s Newest ACA Carrier + Q&A
Jeremy Gillespie, Supervisor, Navigator Support, Centene’s Ambetter

10:30 a.m.      Navigator Funding Updates + Q&A
Jan Plummer, Coordinator, Certified Marketplace Navigator Program, Mountain Projects, Inc.
Mark Van Arnam, Co-Director, NC Navigator Program, Legal Aid of North Carolina

11:00 a.m.       CDO Application Process: Quick Reminders + Q&A
April Morgan, Outreach and Enrollment Coordinator, NC Community Health Center Association

11:10 a.m.      Partner Announcements/ Open Discussion

11:25 a.m.       Wrap-Up & Next Steps

11:30 a.m.      Adjourn

NC Get Covered Coalition Meeting
August 17, 2018, 10:00 – 11:30 a.m.
Community Care of North Carolina’s Training Room
2300 Rexwoods Drive, Raleigh, NC 27607

Desired Outcomes

• Shared understanding of CMS’ final rule on short-term, limited-duration health plans and consumer risk.
• Overview of marketing practices, agent and broker conduct standards, potential problems and how to report them.

AGENDA

10:00 a.m.       Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance       

10:05 a.m.       Final Rule on Short-Term Health Plans + Q&A
Brendan Riley, Policy Analyst, Health Advocacy Project, NC Justice Center

10:35 a.m.       Marketing Practices & Consumer Complaints + Q&A
Angela Hatchell, Deputy Commissioner, Agent Services Division, NC Department of Insurance

11:00 a.m.       Partner Announcements/ Open Discussion

11:25 a.m.       Wrap-Up & Next Steps

11:30 a.m.       Adjourn

NC Get Covered Coalition Meeting
July 20, 2018, 10:00 – 11:30 a.m.
NC Healthcare Association
2400 Weston Parkway, Cary, NC 27513

Desired Outcomes

• Overview of Navigator Funding Opportunity Announcement and its potential impact on OE6 enrollment.
• Shared understanding of new application process for CAC Designated Organizations (CDOs).
• Update on most recent attacks on the ACA and opportunities for NC Get Covered partners to get involved.

 Agenda

10:00 a.m.       Welcome, Meeting Purpose and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.       Update on Navigator Funding + Q&A
Mark Van Arnam, Co-Director, NC Navigator Consortium

10:25 a.m.       CDO Application Process + Q&A
April Morgan, Outreach and Enrollment Coordinator, NC Community Health Center Association

10:45 a.m.       Health Policy Update + Q&A
Brendan Riley, Policy Analyst, Health Advocacy Project, NC Justice Center

11:05 a.m.       Partner Announcements/ Open Discussion
All

11:25 a.m.       Wrap-Up & Next Steps

11:30 a.m.       Adjourn

NC Get Covered Coalition Meeting 
May 18, 2018, 10:00 – 11:00 a.m.
Community Care of North Carolina’s Training Room
2300 Rexwoods Drive, Raleigh, NC 27607

Desired Outcomes

• Shared understanding of recent findings from the Commonwealth Fund Affordable Care Act Tracking Survey, including policy implications
• Strategies to keep consumers covered

AGENDA

10:00 a.m.       Welcome and Meeting Purpose
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.       Commonwealth Fund ACA Tracking Survey + Q&A
Herman Bhupal (Program Assistant), Sara Collins (Vice President), and Munira Gunja (Senior Researcher); Health Care Coverage and Access Program; The Commonwealth Fund

10:40 a.m.       Brainstorming Session: Strategies to Keep Consumers Covered
All

10:55 a.m.       Wrap-Up & Next Steps  

11:00 a.m.       Adjourn

NC Get Covered Coalition Meeting –
Health Equity and Final 2019 Payment Notice Rule
April 20, 2018, 10:00 – 11:30 a.m.
NC Healthcare Association
2400 Weston Parkway, Cary, NC 27513
Call-in number: 712-775-7031      Passcode: 889585330

Desired Outcomes

• Shared understanding of statewide efforts to achieve health equity, including increased access to affordable healthcare
• Overview of CMS’ Final 2019 Payment Notice Rule – What it means for consumers and Marketplace stability

 Agenda

10:00 a.m.       Welcome and Meeting Purpose
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.       Partner Announcements
All

10:20 a.m.       North Carolina Health Equity Report + Q&A
Cornell Wright, Executive Director, NC Office of Minority Health and Health Disparities

11:00 a.m.       Final 2019 Payment Notice Rule + Q&A
David Anderson, Research Associate, Duke University’s Margolis Center for Health Policy

11:25 a.m.       Wrap-Up & Next Steps  

11:30 a.m.       Adjourn

NC Get Covered Coalition Meeting
Short-Term Health Plans and Public Charge
March 16, 2018, 10:00 – 11:30 a.m.
Community Care of NC’s Training Room
2300 Rexwoods Drive, Raleigh, NC 27607     

Desired Outcomes

• Shared understanding of new proposed rule on short-term health plans and leaked rule on public charge determination, including the potential impact on consumers and/or Marketplace stability
• Update on post-OE5 activities, including the Special Enrollment Period and tax season

Agenda

10:00 a.m.       Welcome and Meeting Purpose
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

Update on Proposed Rules  

10:05 a.m.       Short-Term Health Plans + Q&A
Pam Silberman, Professor, UNC Gillings School of Global Public Health

10:35 a.m.       Public Charge Determination for Immigrant Families  
Madison Hardee, Senior Policy Analyst, Center for Law and Social Policy
Kate Woomer-Deters, Staff Attorney, Immigrant Rights Project, NC Justice Center

11:10 a.m.       Post-OE5 Updates
All

11:30 a.m.       Adjourn

NC Get Covered Coalition Meeting –
Open Enrollment Period 5 Debrief
January 19, 2018, 10:00 – 11:30 a.m.
Click here for meeting recording 

Desired Outcomes

• Celebration of North Carolina’s success during OE5 and a renewed commitment to this work post-OE5
• Legislative updates for 2018

AGENDA

10:00 a.m.       Welcome and Meeting Purpose
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

OE5 Debrief  

10:05 a.m.       Insurance Carriers + Q&A
Lou Riccelli, Market Manager for NC, Cigna
Melissa Speck, Health Policy Director, BCBSNC

10:30 a.m.       In-Person Assister Organizations + Q&A
Agents and Brokers
Liz Gallops, Board President, NC Association of Health Underwriters

Certified Application Counselor Organizations
Sherry Hay, Director of Community Health Initiatives, UNC Family Medicine

Community Health Centers
April Morgan, Outreach and Enrollment Coordinator, NC Community Health Center Association

Navigator Programs
Jan Plummer, Coordinator, Certified Marketplace Navigator Program, Mountain Projects, Inc.
Jo Ellen Needham, Insurance Exchange Navigator Supervisor, Randolph Health
Jennifer Simmons, Navigator Project Director, NC Navigator Consortium

11:15 a.m.       Media Recap
Neph Best, Communications Associate, NC Get Covered

11:20 a.m.       Healthcare Policy Update + Q&A  
Brendan Riley, Policy Analyst, Health Advocacy Project, NC Justice Center          

11:30 a.m.       Adjourn

NC Get Covered Coalition Meeting
OE5 Partner Updates & Media and Messaging Tips
November 17, 2017, 10:00 – 11:30 a.m.
Community Care of North Carolina (Training Room)
2300 Rexwoods Drive, Ste. 100, Raleigh
In Person or Conference Call Only:
Call-in number: 712-775-7031     Passcode: 889585330

Desired Outcomes

• Shared understanding of partners’ OE5 successes, challenges and needs
• Tips for staying on message and effectively engaging the media during this shorter open enrollment period

AGENDA

10:00 a.m.       Welcome, Purpose of Meeting, and Introductions
Willona Stallings, Director, NC Get Covered
Neph Best, Communications Associate, NC Get Covered

10:10 a.m.       Partner Updates

11:10 a.m.       OE5 Media and Messaging Tips + Q&A
Neph Best, Communications Associate, NC Get Covered

11:25 a.m.       Wrap-up and Next Steps   

11:30 a.m.       Adjourn

NC Get Covered Coalition Meeting –
Cigna’s 2018 ACA Health Plans and OE5 Consumer Messaging and Outreach
October 20, 2017, 10:00 – 11:30 a.m.
NC Institute of Medicine, 630 Davis Drive, Ste. 100, Morrisville

Desired Outcomes

• Details regarding Cigna’s 2018 ACA health plans
• Effective consumer messaging and outreach strategies for Open Enrollment Period 5
• Excitement around enrolling consumers in the Health Insurance Marketplace, starting November 1

AGENDA

10:00 a.m.       Welcome, Purpose of Meeting, and Introductions
Willona Stallings, Director, NC Get Covered
Linda Kinney, Executive Director, Care Share Health Alliance

10:05 a.m.       Special Remarks
Congressman G.K. Butterfield, First Congressional District of North Carolina

10:15 a.m.       Cigna’s 2018 ACA Health Plans + Q&A
Leslie Gordon, Business Project Manager – State Exchanges, Cigna

10:45 a.m.       OE5 Consumer Messaging and Outreach + Q&A
Ma’ani Stewart, National Training and Consumer Education Manager, Young Invincibles

11:15 a.m.       Partner Announcements   

11:25 a.m.       Wrap-up and Next Steps   

11:30 a.m.       Adjourn