In-person assisters play a vital role in North Carolina’s efforts to educate consumers about their health insurance options under the Affordable Care Act; enroll them into coverage on the Federal Health Insurance Marketplace; and teach them how to use their insurance, including helping consumers understand confusing health insurance terminology, like co-pays and deductibles. For those consumers who do not qualify for coverage under the ACA, in-person assisters can help them locate other low-cost resources in their local community, like community health centers and free clinics.
NC Get Covered appreciates the compassion, dedication and skill that North Carolina assisters bring to your work every day. Below is a list of training resources to help ensure your continued success as we all strive to reach the remaining uninsured in our state.
OE6 Resources for Enrollment Assisters
- Comparing ACA Plans with Short-Term Health Plans (Flyer)
- Enrollment Tips from Seasoned Assisters (Password = outreach)
- Kaiser Family Foundation (Fact sheets, videos on health insurance literacy, Health Insurance Marketplace Calculator, etc.)
- OE6 Flyer in English, OE6 Flyer in Spanish
- Q&A video with staff from the NC Community Health Center Association and NC Get Covered
- Webinar Recording on Short-Term Health Plans (Password = outreach)
- Young Invincibles (OE6 Partner Toolkit)
2019 Qualified Health Plans Webinar Training – October 2018 (Dropbox link)
Please click on the Dropbox link above to view materials from webinars held with Ambetter, Blue Cross and Blue Shield of NC, and Cigna regarding their 2019 Qualified Health Plans. To listen to the recordings, please click on the links below and use the password “outreach.”
2018 Qualified Health Plans Regional Trainings with BCBSNC (Dropbox link)
To view materials from Blue Cross and Blue Shield of NC’s 2018 Qualified Health Plans training (held in different parts of the state), please click on the Dropbox link above.
2017 Qualified Health Plans Webinar Training – November 3, 2016 (Dropbox link)
Please click on the Dropbox link above to view materials from NC Get Covered’s statewide webinar on the 2017 Qualified Health Plans offered by Blue Cross and Blue Shield of NC and Cigna.
2016 Qualified Health Plans Webinar Training – November 4, 2015 (Dropbox link)
On November 4, 2015, NC Get Covered hosted a webinar training for nearly 300 enrollment assisters across the state concerning North Carolina’s 2016 Qualified Health Plans. Please click on the Dropbox link above to view materials from the statewide training.
Centers for Medicare & Medicaid Services
The official Marketplace information source for assisters and outreach partners. On this site, you will find information about assister programs and tools to help existing and new Health Insurance Marketplace consumers.
Georgetown University’s Navigator Resource Guide
This guide is focused solely on the private insurance reforms of the Affordable Care Act, including the health insurance marketplaces, rating, benefit and cost structures, and premium tax credits. It is intended to supplement the Navigator training available from the U.S. Department of Health and Human Services. It is not intended to be a comprehensive, stand-alone resource for all the reforms of the Affordable Care Act.
Health Reform Beyond the Basics
A project of the Center on Budget and Policy Priorities designed to provide training and resources that explain health coverage available through Medicaid, CHIP, and the Marketplace. It is aimed at navigators, advocates, state and local officials and others who help consumers get and keep their health coverage.
An online community where people who are engaged in helping individuals enroll in health insurance can interact with others doing similar work. As a member of the In the Loop community, you will be able to engage with other enrollment specialists across the country to share best practices, successes and lessons learned. You’ll be able to troubleshoot your problems and hear how other enrollment specialists have overcome similar challenges.
IPA Conference in Greensboro, NC – October 22, 2018 (Dropbox link)
The 2018 Educate, Empower, Enroll Conference for NC In-Person Assisters provided an opportunity for more than 100 outreach and enrollment staff from across the state to network and get excited about Open Enrollment Period 6. To view materials from the conference, please click on the Dropbox link above.
IPA Conference in Greensboro, NC – October 4-5, 2016 (Dropbox link)
Two hundred enrollment assisters from across the state met in Greensboro on October 4-5, 2016 to network, share best practices, and get excited about Open Enrollment Period 4. Click on the Dropbox link above to view resources from the statewide conference.
IPA Conference in Greensboro, NC – October 13, 2015 (Dropbox link)
The 2015 Educate, Empower, Enroll Conference for NC In-Person Assisters provided an opportunity for outreach and enrollment staff from across the state to network, share best practices, and get excited about Open Enrollment Three. Click on the Dropbox link above to view resources from the conference.
Provided by the Henry J. Kaiser Family Foundation, in-person assisters can find answers to important questions about the Affordable Care Act, including marketplace eligibility, minimum essential coverage, cost-sharing reductions and more!
NCCHCA Outreach & Enrollment Partners Newsletter (Dropbox link)
Written by staff at the NC Community Health Center Association, these newsletters provide outreach and enrollment partners with news and updates related to the Marketplace, new resources, tips and workarounds, and upcoming dates to remember.
NC Rural Health Leadership Alliance (Dropbox link)
Resources from the NC Rural Health Leadership Alliance’s Health Insurance and Safety Net Resources Work Group, including Medicaid Expansion talking points and a report titled, “The Impact of the Affordable Care Act on Rural North Carolina”.
