Description of Technical Assistance Categories & Activities
These activities are the initial contact activities that Care Share engages in with a community. Care Share works with stakeholders in the community to assess interest in and readiness to develop a Collaborative Network or Model. General activities include, gathering information on resources available in the community, contacting a stakeholder(s) and offering Care Share services, enrolling stakeholders in the Knowledge Bank, identifying a neutral convener from the community, identifying a core organizing group, and helping the core group develop talking points to invite additional stakeholders.
Goal: Move the community into collaboration building
Collaboration building is the foundation of Collaborative Networks/ Models and where Care Share spends the majority of our time. Collaboration building takes time and careful consideration to ensure long-term sustainability. General activities include: identify stakeholders to invite to the table (Stakeholder Mapping Tool), facilitating the development of a shared purpose, values, guiding principles, and Collaborative Network Agreement (clarifies roles and responsibilities of each partner agency).
Goal: Development of a Collaborative Network or Model
This is a broad category of capacity building activities for Collaborative Networks and Models. General activities include: gaps/needs assessment, business flow assessment, IT assessment, facilitated problem solving, collection of standard measures, program development, implementation of systems and/or participation in a Care Share committee or peer-to-peer group. Care Share also offers webinar, workshops, and other shared learning opportunities where communities can share promising practices, innovations, and build collaboration within and across communities.
Goal: Build capacity of the Collaborative Networks/ Models, their partners and the Safety Net System
Community-Wide Planning (CWP)
The CWP process is a discrete planning process that helps the community create a three-year strategic and business plan. Communities are accepted in the CWP based on the community’s readiness and Care Share’s staff capacity. General activities include: strategic planning, shared budget development, implementation plan, evaluation plan, and other activities as identified by the community.
Goal: 3 year Community-Wide Plan completed
Community-Wide Planning / Strengthening
After a Collaborative Network has completed its Community-Wide Plan, Care Share offers an update. General activities include: assessment of the network’s overall collaboration, review of key sections of the Plan, and adjustments where necessary.
Goal: Community-Wide Plans remain relevant to the needs of Collaborative Networks, patients, and communities